Privacy Policy – Psychobunsy

At Psychobunsy, we take the privacy and security of your personal information seriously. This Privacy Policy outlines how we collect, use, disclose, store, and protect the data you share with us when you visit our website, create an account, make a purchase, or interact with our services. By accessing or using Psychobunsy’s website (the “Site”) or services, you acknowledge that you have read, understood, and agree to the practices described in this policy.

1. Information We Collect

We collect information to provide, improve, and personalize your experience with Psychobunsy. The types of information we gather fall into two main categories: Personal Information (data that identifies you) and Non-Personal Information (data that does not identify you).

1.1 Personal Information

We may collect Personal Information when you take specific actions on the Site, such as:

  • Order and Account Details: When placing an order or creating an account, we collect your full name, email address ([email protected] is our contact, not your data), phone number, shipping address, billing address, and payment information (e.g., credit card details, PayPal account info). Note: We do not store full payment details—this data is processed securely by our third-party payment providers (e.g., Stripe, PayPal) in compliance with industry standards like PCI DSS.
  • Communication Data: If you contact us via email, the Site’s contact form, or social media, we collect your message content, contact details, and any additional information you choose to share (e.g., feedback about our 100% Pima cotton polos, sweaters, or other products).
  • Subscription Data: If you sign up for our newsletter or promotional updates, we collect your email address to send you relevant content (you can opt out at any time).

1.2 Non-Personal Information

We automatically collect Non-Personal Information to analyze Site performance and enhance user experience. This includes:

  • Usage Data: IP address, browser type (e.g., Chrome, Safari), device type (e.g., smartphone, laptop), operating system, pages visited on the Site, time spent on each page, referral URLs (how you found our Site), and search queries (e.g., “100% Pima cotton polo shirts”).
  • Cookies and Tracking Technologies: We use cookies (small text files stored on your device), web beacons, and similar tools to remember your preferences (e.g., saved shipping addresses, language settings), track cart activity, and personalize content. You can disable cookies via your browser settings, but this may limit access to certain Site features (e.g., saving items to your cart).

2. How We Use Your Information

We use the information we collect for legitimate business purposes, all aligned with providing you with a seamless experience:

  • Process and Fulfill Orders: To confirm your purchase, arrange shipping of products (e.g., tees, bottoms, accessories), send order updates (e.g., “Your Psychobunsy socks have shipped”), and process returns or refunds.
  • Personalize Your Experience: To recommend products tailored to your interests (e.g., suggesting sweaters if you previously bought a 100% Pima cotton polo), remember your account preferences, and customize Site content.
  • Communicate With You: To respond to your inquiries (e.g., questions about underwear sizing), send order confirmations and tracking links, and share promotional updates (e.g., sales on socks or accessories)—only if you’ve opted in to marketing communications.
  • Improve Our Site and Products: To analyze user behavior (e.g., which pages for “100% Pima cotton shirts” are most visited), fix technical issues, and develop new products or features that match customer needs.
  • Ensure Security: To detect and prevent fraud (e.g., unauthorized order attempts), protect the Site from cyber threats, and comply with legal requirements (e.g., verifying age for certain products, if applicable).

3. How We Share Your Information

We do not sell, rent, or trade your Personal Information to third parties for marketing purposes. We only share your data with trusted partners who assist us in operating the Site and serving you, and these partners are obligated to protect your information:

  • Third-Party Service Providers:
  • Payment processors (e.g., Stripe, PayPal) to securely handle payment transactions.
  • Shipping carriers (e.g., USPS, DHL) to deliver your orders (we share your shipping address and contact info only to complete delivery).
  • Website hosts and analytics tools (e.g., Google Analytics) to maintain Site performance and analyze usage data (Non-Personal Information only, unless you’ve consented to additional tracking).
  • Legal and Regulatory Authorities: We may disclose your information if required by law (e.g., a court order, government request) or to protect our rights, property, or the safety of our customers or staff.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of Psychobunsy’s assets, your Personal Information may be transferred to the new owner—we will ensure the new entity adheres to this Privacy Policy.

4. Data Security

We implement industry-standard security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction:

  • SSL encryption for all data transmitted between your device and our Site (look for the “https://” and padlock icon in your browser).
  • Secure storage of data on encrypted servers, with access limited to authorized Psychobunsy staff only.
  • Compliance with payment card industry standards (PCI DSS) for all payment-related data.

While no online platform is 100% secure, we regularly review and update our security practices to minimize risks.

5. Your Rights and Choices

You have control over your Personal Information, including the following rights:

  • Access and Correct Your Data: Log into your Psychobunsy account to view or update your name, address, email, or phone number. To request a copy of all Personal Information we hold about you, contact us at [email protected].
  • Opt Out of Marketing: Click the “unsubscribe” link at the bottom of any promotional email, or email [email protected] to stop receiving newsletters or sales updates. This will not affect order-related communications (e.g., shipping confirmations).
  • Request Data Deletion: You may ask us to delete your Personal Information (subject to legal exceptions, such as retaining data to process past orders or comply with tax laws). Email [email protected] to submit this request.
  • Manage Cookies: Adjust your browser settings to block or delete cookies. For more details, see your browser’s help documentation (e.g., Chrome’s cookie settings, Safari’s privacy preferences).

6. Children’s Privacy

Psychobunsy’s Site and products are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If we learn we have collected data from a child under 13, we will delete it immediately. Parents or guardians who believe their child has shared information with us may contact [email protected] to request deletion.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the “Last Updated” date at the top of this page and post the new policy on the Site. We encourage you to review this policy regularly to stay informed about how we protect your information.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us at:

Email: [email protected]